Security Threats in VoIP

During the early days of voice over IP, there was still no major concern about security issues; businesses here in Singapore were primarily concerned with the system’s reliability, functionality and cost. Now that voice over IP has become more popular among Singapore establishments, security has now become a major concern.

Let us take a look at the threats that VoIP users face today.

Identity Theft

Theft of personal information is done to commit fraud. This can happen through responding to an e-mail whereby you are directed to a website and requested to provide personal information in order to correct issues pertaining to your bank account, credit card, online purchase, etc. Another related concern is identity spoofing, wherein a person is impersonated on social networking sites like Facebook. The purpose of identity spoofing can range from doing simple pranks to more criminal offences like online scamming.

Eavesdropping

Eavesdropping is one way hackers steal credentials and personal information. Through listening to conversations, a hacker can obtain usernames, passwords and phone numbers of employees, allowing these criminals to gain access to voicemails, call plans, administrative portals and billing information. Attackers can eavesdrop on systems in order to execute corporate sabotage, identity theft or VoIP service theft.

Viruses and Malware

Since voice over IP utilizes softphones and software, the Singapore hosted voip company system is therefore at risk to viruses and malwares. These viruses hijack computer systems and take control over it. They can send spam messages and malicious data, permanently destroy files and trace data entry to access information remotely. Financial information and credit card data are commonly targeted by this type of attack.

Denial of Service (DoS)

DoS is an attack targeted on a device or network in order to deny it of service or connectivity. It is done either by consuming the bandwidth or overloading the device or the network’s internal resources. This prevents outgoing and incoming VoIP calls and allows hackers to gain remote access and control of admin servers. They can conveniently steal confidential business and client information and abuse IP servers to make costly calls under your business’ account.

Call Tampering

Call tampering involves transmission of noise packets to interrupt communication over a line and cause dropped calls, reduce voice call quality and delay voice signal. A third party can change the encryption key of your call’s digital signature, making it vulnerable to interception. IP servers are tricked into believing that the original parties are still in the line and the hacker now has the opportunity to collect data and cause serious damage on your IP system.

Man-in-the-Middle Attack

This is a sophisticated system attack, where the attacker uses software tools to fool your customer into believing that it is a server and vice versa. By sitting between a client and a genuine server, the man in the middle can interrupt the traffic flowing between them, manipulate the data and replay messages. This type of system attack is essentially effective in capturing sensitive data in wireless connection.

Spam in VoIP Sessions (SPIT)

SPIT, also known as VoIP spam, comes as a phone call. While it is not very common yet, the biggest problem of this threat is that voice messages are 10 times larger than e-mails, therefore consuming much more bandwidth. This can lead to poor voice call clarity and quality. The prevalence of this issue is expected to rise as the same sources that produce e-mail spam can easily modify their e-mails into voice over IP spam calls.

The Solutions

You can protect your business from these high-tech system attacks by using the following techniques.

• Authentication Protocols

Authentication protocols in VoIP differ based on the type of data being transported. It can be as simple as password authentication procedure to something as complex as a three-way authentication process. However, password authentication is susceptible to attack and can be easily exploited by system hackers. Many times, usernames and passwords are not sufficiently protected or disguised before traversing the link. Using a VPN rather than an open internet helps reduce this issue significantly.

• Encryption

Web communication service providers in Singapore offer authentication and encryption protocols, and many of them offer encryption as an additional IP service. Along with ensuring customer satisfaction, businesses especially those in the retail and financial industries should take extra measures to ensure safety of consumer data.

• Anti-Virus Software

Because softphones are part of VoIP systems, protecting them from malware and viruses is critical to securing your IP network. Malicious third-party programs can enter your system through emails and downloaded files to interrupt or suspend your network services entirely. Installing anti-virus applications and firewalls is important. Often, VoIP in Singapore offer anti-virus protection as part of their services.

• Authorization Policies and Call Restrictions

A simple method for your organization to secure your VoIP lines is to regulate policies in your premises. Perform call audits and set call restrictions to keep track of your system’s activities. You can secure configuration of your IP application by creating a list of approved country codes for your employees’ usage.

Network security threats are on the rise, making it more important to integrate and update network security measures. Safeguarding business information and confidential client data should remain a top priority of any system and establishment. An effective VoIP in Singapore as your security partner in your business will significantly help in detecting, analyzing and responding to cyber threats before they can cause damage to your productivity and reputation. A reputable VoIP in Singapore can work with you and harness your knowledge in protecting your business from the increasingly hostile environment of technology.

Remembering Warning Signs of Stroke

 

Singapore is on the move now to a happier and healthier life. With many programs on its way, leading a happy and healthy life is possible. But despite this, there are still illness lurking everywhere. For sure you are aware that stroke is one of them. Stroke is actually one of the leading causes of death in the world. With this scale, it is difficult to fight it.

It is crucial that you know things about stroke especially its warning signs. Stroke happens when the blood’s supply to the brain is compromised – either reduced or interrupted. Because of this, the brain won’t get enough nutrients or oxygen which causes the cells to regress or worse, die. There are three kinds of stroke – ischemic, haemorrhagic and Transient Ischemic Attacks (TIA).

There are different causes of stroke depending on the kind. For ischemic stroke, which is the most common kind, is caused by narrowing or blockages of the arteries leading to the brain. Haemorrhagic stroke is caused by bursting of blood in the brain’s arteries. TIA is less serious than previous kinds but it is still a medical emergency since it can be a sign for future strokes. TIA is caused by a blockage of the artery but is temporary.

Now that you know the stroke and its different kinds, the next thing that you should know is to know the warning signs and remember it. It is a possible stroke if:

  • Face: When you observe that the person’s face droops on one side.

 

  • Arms: If the face does not droop, you should check the arms. Try to raise both arms. Ideally it should be equal but if you notice the one arm is lower than the other, it can be a sign of stroke.

  • Speech: This is another sign that can indicate a person is suffering from stroke. If you notice that the speech is slurred or strange, you should be alarmed.

 

  • Time: Stroke is a serious one regardless of the kind so as soon as you notice the signs, you have to call an ambulance or emergency responders right away. Every minute counts.

To help you remember these signs easy, try to think of it as FAST. But there are also other signs that you have to consider like numbness or weakness on one side of his/her body, blurring or vision, severe headache and unexplained dizziness or unsteadiness.

Your risk of developing stroke increases as you grow old. It is therefore critical that you live a healthy lifestyle now. Do not delay it.

French Frenzy: Beauty Products Made Popular By French People

 

Although France is located halfway across the world from us, they never fail to pull us into their trendy lifestyle. Aside from their café culture and macaroons, the Parisians also have a strong hold on us in the beauty department. After all, who wouldn’t want to imitate the effortless beauty of a French lady? So to give credit where it is due, we listed down six products that French people popularized and is now well-loved by most Singaporean beauty junkies.

  1. Beauty Elixir

Beauty elixirs is a serum-mist hybrid used to tighten the pores and provide you with a youthful radiance. And while its seems like an unnecessary step to include in your beauty routine, getting yourself one of this will surely give your skin health some good boost.

  1. Cream Moisturizer

If Embryolisse Concentrated Lait-Crème seems familiar to you, then that’s because it’s a beauty cult favourite. Beauty editors, makeup artists and celebrities alike swear by this simple yet powerful cream moisturizer that appears to do it all.

  1. Dry Oil

Nothing says French beauty better than an all-purpose beauty product like a dry oil. This product is loaded with the essential oils necessary to nourish your hair, nails and skin. But what’s more amazing about this product is it comes in a handy spray container, which easily dispenses the non-sticky product.

  1. Micellar Water

French women are known for their simple beauty routines and their use of the cult favourite micellar water. This facial cleanser was originally made to prevent skin contact with tap water grime when removing one’s makeup. Now, it’s become a perfect solution for ladies who are too lazy to cleanse their face at night-time.

  1. Shea Butter Hand Cream

Got dry hands? Then thank the French for introducing shea butter hand cream to us. This hand cream gained popularity throughout the world for being a non-sticky hand cream. It’s so good it’d make an amazing gift idea for a loved one this holiday season.

  1. Thermal Water

Thermal water is basically a supercharged facial mist. The water used in the product is loaded with minerals that help soothe the skin and give it the nutrients it lacks. So what other motivation do you need to do a quick spritz?

These are just some of the products that the Parisians contributed in the beauty product industry. So make sure that you get your hands on these beauties so you can cop that effortless French girl look.

10 Romance Novels You Should Read

 

Confused where to begin with so many romance books available? Here are some books to get you started with the genre.
A Kingdom of Dreams by Judith McNaught

Jennifer Merrick and her stepsister Brenna were kidnapped by Stefan Westmoreland. Being daughters of a Scottish laird, they were brought to the Black Wolf, Royce Westmoreland. Jennifer has to marry Royce as ordered by the kings of Scotland and England, but her family tried to send her to a convent first.

 

Doctor Zhivago by Boris Pasternak

Set in the Russian Revolution of 1905, the novel is about the life of Yuri Zhivago who has to choose between two women. He met Tonya while studying medicine and Lara while serving as a medical officer.

 

The English Patient by Michael Ondaatje

The novel tells the stories of four people at an Italian villa during World War II. These are army nurse Hana, Hana’s patient Almasy, volunteer sapper Kip and thief David Caravaggio.

 

Gone With the Wind by Margaret Mitchell

Set in the Civil War and Reconstruction Era, the book is about Scarlett O’Hara’s coming of age. Initially she wanted to marry Ashley Wilkes but he was engaged to her cousin. She decided to marry the girl’s brother to spite Wilkes, but she was widowed soon after.

 

Lord of Scoundrels by Loretta Chase

This is the third book of the Debauches Series. It tells how the notorious bad boy 3rd Marquess of Dain, Sebastian Ballister, fell in love with Jessica Trent. Jessica was trying to spare her brother from the influences of the Marquess.

Love Story by Erich Segal

Two college students, Oliver Barrett and Jennifer Cavilleri, found that they needed to be together despite their differences and the objections of Oliver’s father. The couple struggles during marriage after Oliver was disowned by his father.

 

Outlander by Diana Gabaldon

When Frank and Claire Randall take a vacation at Inverness, Scotland, Claire time-travelled to the past where he met the Clan MacKenzie. There she was told marry Jamie Fraser and fell in love with him.

 

The Time Traveler’s Wife by Audrey Niffeneger

Clare Ann Abshire was married to Henry DeTamble who has a disorder that causes him to time travel. He can’t control this disease and so Clare has to be patient with her husband’s condition.

 

The Sheik by E.M. Hull

Diana Mayo goes on a trip to the Algerian desert with an Arab guide. That guide however had been bribed and she was kidnapped by Shiek Ahmed Ben Hassan. She later learns that she has fallen in love with her captor but was afraid she would be sent away when he learns of her feelings.

 

Wuthering Heights by Emily Bronte

Lockwood rents the Thrushcross Range manor, owned by Heathcliff. Lockwood stays over at Heathcliff’s house where he found items from a previous inhabitant named Catherine. The housekeeper Nelly Dean tells him about the stories she has witnessed in Wuthering Heights, particularly about the affairs of Heathcliff and Catherine Earnshaw.

10 Epic Fantasy Books You Should Read

 

Epic fantasy often involves complex world-building and many different characters. Most of epic fantasy need at least three books to tell a story.

Here are the best examples of the first novels from finished high fantasy franchises.

Assassin’s Apprentice (Farseer Trilogy) by Robin Hobb

Keppet, later known as FitzChivalry, is training to become an assassin. He is the bastard son of Chivalry and was sent to live at Buckkeep Castle.

 

The Blade Itself (The First Law Trilogy) by Joe Abercrombie

The novel follows the tale of six characters. It is set in The Union, an empire assaulted by various factions on all sides.

 

The Color of Magic (Discworld) by Terry Pratchett

This novel introduces the readers to Discworld. From the name itself, it is a flat disc carried by four elephants on their backs. The elephants in turn are carried by a sea turtle. The story follows the adventures of the wizard Rincewind.

 

The Eye of the World (The Wheel of Time) by Robert Jordan

Five friends from Emond’s Field become the center of attention when their humble village was attacked. Rand al’Thor, Matrim Cauthon and Perrin Aybara were the targets of the Trollocs and a Myrddraal.

 

Gardens of the Moon (Malazan Book of the Fallen) by Steven Erikson

This novel is set in Darujhistan where various forces are converging. The Malazan Empire eyes the city even as Empress Laseen is beset by problems. There is more at stake however as gods and former gods try to interfere.

The Lies of Locke Lamora (Gentleman Bastard) by Scott Lynch

Young Locke was bought by the priest Father Chains, the leader of the Gentleman Bastards. The group defies the Secret Peace between underground criminal groups and the government.

 

Lord Foul’s Bane (The Chronicles of Thomas Covenant) by Stephen R. Donaldson

Author Thomas Covenant was diagnosed with leprosy. Even after he underwent treatment, he was deserted by loved ones and the community. After an accident, he finds himself in the Land where he was summoned by Cavewight Drool Rockworm. Covenant was told to deliver a message.

 

Pawn of Prophecy (The Belgariad) by David Eddings

The novel tells of the creation of the world by the seven gods, one of whom was Aldur. He is in a conflict with brother Torak when the former created a living soul in an orb. It later introduces Garion and Belgarath who pursue a thief.

 

Redwall (Redwall) by Brian Jacques

This novel is set in Redwood, a refuge for animals in the forest. When Cluny the Scourge arrives to take the Abbey, Matthias sets out to find a legendary sword to help defend the inhabitants.

 

Wizard’s First Rule (The Sword of Truth) by Terry Goodkind

Richard Cypher investigates the murder of his father. During the search, he runs into Kahlan Amnell who was looking for the First Wizard. He helps Kahlan and takes her to Zedd, later revealed to be the First Wizard. Kahlan begs Zedd to find the Seeker of Truth to defeat the ruler Darken Rahl.

Ramen Recipes Everyone Can Do

 

Ramen is famous here in Singapore. You love it but sometimes you miss out the good ones because you prefer the easy way of cooking it. Work is exhausting already and preparing ramen on your own can be a tedious task from making stocks to preparing vegetables and noodles.

If you always go for instant ramen, you sacrifice the nutrients. It is time that you learn some DIY ramen. You will soon realize that making ramen is easy and healthy plus it can be cheaper. Here are some vegetarian ramen recipes worth trying:

Miso ramen topped with roasted potatoes

This kind of ramen is bringing the best of vegetable and noodle worlds. The good thing is that it is gluten free plus filled with healthy ingredients like sweet potato and shiitake mushrooms. The best thing about miso is that it can relieve hangover.

You already know how to prepare the broth that you will use as the soup. The sweet potatoes should be roasted using the oven. If everything is ready, mixing is easy. In a pan, put oil first and then add the mushrooms until cooked then you add the broth and season to taste using the soy sauce. After that, you can now whisk the miso then top it with roasted potatoes.

Kimchi ramen

Kimchi is a famous food in Korea and it is time to bring it here in Singapore. Kimchi is good enough on its own but it can be better if you mix it in a bowl of ramen. Here’s how you can make a kimchi ramen: in a pan, heat three cups of water, kimchi, red chilli flakes, bean sprouts, white rice wine, sesame oil, rice vinegar, paprika and ramen then season to taste using the soy sauce.

Vegan ramen

A vegan ramen is doable just give it a chance. Since it is vegan, the broth should be a combination of onion, ginger, garlic and shiitake mushrooms. To add more flavour, you can just add soy and miso paste. Let the broth simmer. While waiting, prepare your desired vegetable topping and tofu. You may want to consider carrots, green onions, chilli garlic sauce and some baby bok choy.

For sure the family will like this along with some visitors. These ramen are easy to prepare. Good food should take time so do not rush things or be lazy to prepare it. Your body needs all the nourishment you can give so start with a healthy and hearty ramen meal.

How to Subdue Your Gag Reflex

 

When you brush your tongue and it gets way too far, you notice there is an urge to vomit. That natural urge is called gag reflex. It is also called laryngeal spasm or pharyngeal reflex. This is actually one of the most uncomfortable feelings you can endure. If it is left unchecked, it will lead to laryngitis. If you have a sensitive case of involuntary gagging, you will have trouble swallowing food and visiting the dentist.

Gag reflex is actually the body’s defense against swallowing or choking large and foreign objects. Many Singaporean do not have this but there are some who have to ensure it. The good news is that there are ways on how to ease your gag reflex. Here are some tips on subduing your gag reflex:

  1. Numb the soft palate: Soft palate is also called muscular palate. It is a soft tissue found in the back of the mouth’s roof. Soft palate is distinguished from hard palate because it does not contain any bone. If touched, the soft palate can trigger your gag reflex. The best way to numb it is to maximize numbing throat spray. This spray will desensitize the palate. If spray is unavailable, you can use gel that relieves tooth pain. The effect will last about an hour.

  1. Completely desensitize soft palate: If your soft palate is accustomed to touching, it will be numb. To do this, you have to gradually minimize your gag reflex. It will take time, effort and patience but everything will pay off one of these days. The basic thing that you can do is maximize your toothbrush. Brush as far as you can and when you reach the point where you gag, that is where you should concentrate. Yes, you will gag but not for long. Spend maybe 10 seconds brushing the area then call it a day. Do the same on succeeding days and you will subdue your gag reflex.

 

  1. Put dab of salt on your tongue: One way to help you ease gag reflex is to put dab of table salt on your tongue. You have to moisten the tip of your finger first before actually putting the salt. Make sure that it is on the tip of the tongue. Do not forget to spit it.

These may look easy but it is not. With the right tool and attitude, you can subdue it. Do not forget to relax too as it can trigger gag reflex. Breathe and concentrate on the task. Good luck!

5 Beauty Habits That Might Be Making You Look Older

 

Have you ever experienced being mistaken as the eldest child in the family when you’re actually the youngest among the siblings? Well, it sucks, right? So to help you avoid experiencing such stressful moments in the future, we listed down some of the beauty habits you should stop doing to get your youthful glow back in no time.

  1. Applying Beauty Products Downward

While applying your facial products in a downward manner may seem like a harmless habit, doing so actually promotes wrinkles and skin sagging. So instead of doing the downward product application, apply your beauty products starting from your chin up to your forehead. In addition, make sure that you take the right dose of vitamin C to keep any signs of aging at bay.

  1. Tugging Your Skin When Applying Makeup

Pulling your eyelids when applying eyeliner and raising your eyebrows when putting on some eye makeup are some of the beauty habits that cause wrinkles around the eye and forehead area. As much as possible, avoid doing these habits – but if you really must stretch your area, ensure that you do it as gently as possible.

  1. Cleaning Your Face Too Often

Washing your face more than needed will cause your skin to dry out, as it strips the natural oils off your skin. Over-exfoliation, on the other hand, may severely damage your skin. So ensure that you avoid overdoing your cleansing routine, and be sure to get enough vitamin E every day to keep your skin feeling supple and smooth.

  1. Failing to Get Enough Sleep

Apart from using the right type of beauty products, getting enough sleep is one of the simplest ways to get your youthful glow back. Your body is able to repair itself as you sleep, which is why having enough rest aids in improving your looks.

  1. Letting Stress Affect Your Health

One of the common factors that could make you look tired and haggard is stress. Being stressed out contributes to making you look older than you really are, which is why it’s essential that you replenish the nutrients that stress takes away from your skin. If possible, take some multivitamins to help fight the effects of stress on your body. Also, ensure that you get enough vitamin C and E to repair skin damage and keep your skin cells healthy.

Maintaining a younger-looking skin is actually easy. Aside from eating a proper diet, exercising and getting enough rest, avoiding the aforementioned beauty habits will surely help in keeping both your skin and overall health in good condition.

Best Essential Oils for Anxiety and Stress Relief

 

Feeling anxious or stressed out lately? Are you finding yourself unable to cope with the daily stresses at work and at home? If so, then sniffing on certain essential oils might give you some stress relief. To help you, we’ve listed down some of essential oils that you can use to improve your mood, cognition and overall health.

  1. Lavender

Lavender’s gentle aroma is what helps in calming an anxious mind. In fact, it’s considered as the best calming essence among essential oils. Its calming qualities are so exceptional that several researches are conducted to learn about its role in calming the mind and heart. Lavender oil is best used when you’re feeling extremely anxious or stressed out.

  1. Rose Geranium

Aside from relaxing your body and mind, a sniff of rose geranium can also aid in boosting your mood. This particular plant is believed to help in balancing hormonal levels, while providing major relaxation to its user. Other than that, this essence also provides a soothing sensation to the central nervous system. So reach for a vial of rose geranium if you ever find yourself caught up in an endless cycle of anxiety and stress.

  1. Roman Chamomile

Most of us might’ve heard of chamomile tea, but haven’t tried using it in aromatherapy to relieve anxiety. Roman chamomile has long been established as a substance that aids in relieving stress, and in some cases, has helped in treating muscle tension and insomnia. Aside from providing anxiety and stress relief, this oil is also known to help with various ailments, such as restlessness, vomiting and even attention deficit disorder (ADD). Although it won’t provide a permanent cure, chamomile is proven to help with various conditions.

  1. Jasmine

Some health experts have touted jasmine essence to be as good as Valium, an anti-anxiety drug that helps in calming the nerves. This essential oil works by increasing the wave activity in the brain to regulate feelings of anxiety, stress and over-excitement. Although it shouldn’t be used as an alternative for Valium, jasmine oil can be your best option to ease your anxiousness through aromatherapy.

  1. Clary Sage

Clary sage oil is another substance that proved to be beneficial for easing anxiety and stress. A group of health experts even conducted a study that involved inhaling clary sage essence with rosemary, lavender and peppermint – the combination of which resulted to less anxiety among individuals who took the stress test. That said, using this essential oil still won’t result in a cure, but it’ll give a temporary soothing effect on both your body and mind.

Aside from taking medicines to ease your anxiety attacks, using essentials also proved to be helpful in providing stress and anxiety relief. Just like with any form of treatment, however, understand that it’s all about individual preferences and what works best for you. So be sure to conduct some experimentation to figure out which essential would be most beneficial to you.

Factors to Consider When Choosing a Managed IT Services Provider

If you’re planning to outsource your IT service provider, it is crucial that you find a managed services provider (MSP) you can rely on—someone who has the expertise, experience and skills to manage your entire IT network. Whether you’re changing to a new service provider or contracting one for the first time, it’s important that you know what factors to consider when choosing an MSP. The following are the eight essential qualities that your Singapore IT services provider should possess.

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1. Experience and Reputation

Choosing an MSP with a good track record is crucial when it comes to outsourcing IT service providers. This gives you an insight about the service provider’s past achievements and enables you to predict what results the vendor might produce. Some of the important things to consider when choosing a managed IT services provider is the number of years they have been operating in the industry, as well as the certifications and licenses that they have.

Aside from that, you should also check whether they offer scalable IT services. A good service provider will be able to show you a portfolio of their services that not only covers your current IT system requirements, but also your system development plans in the future.

2. Staff Expertise

One of the most important factors in choosing a IT services firm in Singapore worth considering is the knowledge and expertise of the IT staff of your service provider. Make sure that they are capable of performing operations other than basic system maintenance and management. Aside from that, they should also have enough experience in handling and operating delivery models like cloud and IT strategic outsourcing. Ensuring this enables you to achieve multi-environment support that will aid in meeting your company’s individual needs.

3. Skillset

One of the benefits of hiring a managed services provider is you get to work with IT experts and specialists, which is why it’s crucial that you also factor in the skills that your prospective MSP has. You will rely on your service provider for advices, so you would want to ensure that they stay updated with the newest software, hardware and cloud solutions available in the market. Choose an IT professional that constantly updates their knowledge and skills to stay relevant and useful in the industry. Be sure to ask your prospective MSP some probing questions so as to evaluate their qualifications.

4. Service Offerings

Some business owners in Singapore wrongly believe that hiring an MSP requires signing a huge contract to get a comprehensive package of services. Sure, there may be service providers who practise this, but there are also those who would willingly evaluate your system and listen to your specific needs. This is why it’s important that you have an open and honest discussion with your MSP so that both sides hear each other’s ideas and decide on the best IT solution package for the business.

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5. Reliability

Hire a managed IT services provider who can minimize system disruptions in your business by creating and complying a service level-agreement (SLA). Your service provider should also be able to resolve problems and requests upon first contact. Moreover, your vendor’s disaster recovery and business continuity option should give an assurance that your IT infrastructure will run smoothly even after a local disaster occurs.

6. Adaptability

As the IT needs of your business change, your relationship with your MSP will change as well. Being able to evolve, expand or scale down your IT needs as needed whenever you need it will help you in avoiding costly system interruptions and redundancies. Remember that offering solutions that can adapt to technological updates is the job of your prospective vendor. Before choosing a particular IT company in Singapore, make sure to inquire about the levels of support they will be able to provider, as well as the cost of making such changes.

7. Round-the-Clock Assistance

Technical problems may occur at any given time, which is why it’s important that you hire a vendor who can provide you round-the-clock support. Therefore, make sure that your prospective service provider features a remote support desk that you can reach any time you need them. It would also be a good idea to know if they will be able to provide professional support at the frequency that your business needs, and if they offer support services that are in line with your company.

8. Culture and Attitude

Other than their skills and the services they are offering, it’s also crucial to factor in a service provider’s attitude towards servicing their clients. Consider the vendor’s knowledge, their response time to your questions, their zeal to discuss and cater to your needs, as well as the time they took to provide you with a good proposal. How they worked with you at the start will give you an idea of the things to come, so be sure to choose a service provider that showcases efficiency right from the get-go.

Looking for the right managed IT services provider for your company will not be difficult if you just know what factors to consider. Just keep in mind though that not all service providers are the same, and that you will need to evaluate each carefully to know who has the skills to cater to your IT needs.

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